Client Success Manager

<p>Weezevent is the French leader in online ticketing and the European leader in cashless payments. Through all the companies forming up the Weezevent Group, it provides a comprehensive suite of solutions including ticketing, access control, cashless payments, CRM and crowd management, used across a wide variety of events all over the world.</p> <p>From iconic festivals such as Tomorrowland, Lollapalooza, BBK, and Boomtown to major sporting events like the Mexico GP or the Paris 2024 Olympic and Paralympic Games, Weezevent supports events of all sizes and formats.</p> <p>Founded in 2008, Weezevent received the European Fast 500 Innovation Award in 2014 and was included in the French Tech Next40 ranking in both 2024 and 2025. Today, the group employs over 180 people across France, the UK, Spain, Switzerland, Germany, the Netherlands, Belgium, Portugal and Canada, and deploys its solutions at around 1.000 major events each year.</p> <p>Weezevent is looking for a <strong>Client Success Manager M/F</strong> based in Germany, ideally in Berlin (remote possible).</p> <h2>Tasks</h2> <p><strong>At Weezevent, you’ll work in collaboration with event organizers to create flawless experiences.</strong> You’ll own projects from the first introductory steps to post-event review, ensuring that your clients succeed and their attendees enjoy every moment.</p> <p>Your role:</p> <ul> <li><strong>Lead projects end-to-end</strong> as the main contact for event organizers.</li> <li><strong>Deploy, configure and manage Weezevent’s suite</strong> including (but not limited to) ticketing, access, and cashless systems</li> <li><strong>Plan, coordinate and manage on-site operations</strong>, ensuring team leadership to provide reliable and efficient delivery.</li> <li><strong>Take responsibility for a diverse and demanding client portfolio</strong>, ensuring high client satisfaction and long-term retention.</li> <li><strong>Be accountable for the financial management of your scope</strong>, including post-event reporting and reviews, client follow-up, as well as advising on improvements and negotiating commercial and operational conditions for future events.</li> </ul> <h2>Requirements</h2> <p>What’s in it for you:</p> <ul> <li>Experience major international events and festivals firsthand.</li> <li>Develop expertise in event technology, operations, and client relations.</li> <li>Take ownership in a fast-paced, entrepreneurial environment.</li> <li>Join a passionate, international team and grow with the company.</li> </ul> <p><strong>We’re looking for a great team member !</strong>...

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