Senior Data Analyst - CRM (m/f/d)

<p style="line-height: 1.4;"><span style="font-size: 12pt;">At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. &nbsp;</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt;">As a<strong data-renderer-mark="true"> Senior Data Analyst (m/f/d),</strong> you will join our global CRM team. This is an important role for CRM at Flix as we expand our capabilities, redefine our communication strategy and constantly optimize for maximum growth, as well as scalability and efficiency. We support global market growth with our marketing activities to increase repeated purchases and prevent churn. We always aim for cutting-edge technologies and a high level of innovation. By joining our team, you will be a crucial part of driving the team forward, developing our brands and customer communication throughout the globe.</span></p> <p><span style="font-size: 24pt;"><strong data-renderer-mark="true">About the Role</strong></span></p> <div> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Own CRM analytics and reporting across 45+ markets, delivering clear visibility into performance, customer behavior, and commercial impact</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Build and maintain Power BI dashboards providing real-time tracking of CRM performance, targets, and business trends</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Deliver actionable insights on campaign performance, drivers of customer behavior, value-generating segments, and cross-market differences</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Develop scalable, automated reporting solutions alongside deep-dive analyses and ad hoc business investigations</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Monitor and optimize key CRM KPIs (engagement, conversion, retention, reactivation, communication effectiveness) and customer lifecycle performance</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Partner with CRM, data, and product teams to improve segmentation, personalization, experimentation, tracking quality, and data reliability</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Evaluate A/B tests and proactively identify trends, anomalies, risks, and opportunities, presenting clear recommendations to senior stakeholders</span></li> </ul> </div> <p><span style="font-size: 24pt;"><strong>About You</s...

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