Senior Salesforce Administrator
Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary: The Senior Salesforce Administrator is responsible for optimizing Salesforce processes, supporting integrations and contributing to minor development efforts. This role involves identifying process efficiencies, implementing new Salesforce features, and ensuring seamless integrations to support Sales, Marketing, Revenue Operations, Pricing & Proposals, Legal, Account Management, Customer Support teams, Product/Engg among other teams at SmithRx. A strong understanding of Salesforce capabilities, limitations, integrations, data architecture and development best practices is essential. This role has an in-depth understanding of the Salesforce supporting system infrastructure, data and developing within the broader scope of this ecosystem. In addition to core administrative responsibilities, the role requires basic coding skills to enhance Salesforce functionality through Flows and API integrations. The ideal candidate will collaborate closely with stakeholders to understand their workflows and build automation that improves efficiency, streamlines operations and enhances user experience. This person wil...
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